
A Tale of Missing Chicken: A KFC Lesson We Can All Learn From
How much is poor process documentation costing your business? For KFC, it cost chicken, customers, and trust — all in a single day.

Processes Are the Engine, but Is Your P&L the Destination?
In today’s fast-paced business world, operational excellence isn’t just about having the right processes in place—it’s about ensuring those processes directly impact the bottom line. Great businesses don’t just run;…