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Automate a Bad Process and You Just Amplify the Problem
Dr. Anita Stalin
Lean Six Sigma Master Black Belt, ILSSI
About the podcast
Most operational knowledge never gets written down. It lives in the heads of the people who built the systems, ran the programmes, and fixed what broke. The Process People exists to change that.
Each episode, a member of our team sits down with an experienced operations or process leader to ask the questions that only someone new to the field would think to ask. Hard-won knowledge that no certification ever captured. No frameworks, no jargon, no polished narratives.
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