— FEATURES · INTEGRATIONS
Discovery where work already happens. No new app required.
Famla AI meets stakeholders in the tools they open every day, so interviews get answered and process questions get asked without anyone logging in somewhere new.
— 01 · WHATSAPPLIVE
Interview stakeholders on WhatsApp.
Stakeholders can now be interviewed directly on WhatsApp, by text or voice note. Famla AI runs the same adaptive interview it runs on the web, then turns the answers into your process map.
Text or voiceStakeholders reply however they prefer. Voice notes are transcribed and analysed.
Same interviewAdaptive follow-up questions, just like the web interview.
Straight to the mapAnswers become swimlane steps and waste flags on your canvas.
Famla AI
Invoice approval interview
Hi Sarah, I'm helping Finance Ops map invoice approval. When a supplier invoice arrives, what's the first thing you do?
▶
0:42
Thanks. You mentioned re-keying the invoice into the ERP. Roughly how long does that take each time?
About 10 min. Longer if the PO number is missing.
Step added to swimlane map · Waste flagged: re-keying
Outlook · Inbox
RE: Supplier onboarding delays again
Mark Delaney · 09:14
Third supplier this month waiting 2+ weeks for a vendor ID. Procurement says it's with Finance, Finance says it's with Compliance. Can someone figure out where this actually gets stuck?
Famla AIStart process improvement
Creates a discovery project for Supplier Onboarding and invites the people on this thread.
Who approves new vendor IDs?
Compliance, after Finance validates bank details. Average wait at that handoff: 6 days.
— 02 · MICROSOFT OFFICEOUTLOOK LIVE
Fix processes from your inbox.
The Outlook plugin puts Famla AI next to the emails where process problems surface first.
✓Trigger process improvements straight from an email thread, without leaving your inbox.
✓Ask questions about a process and get answers from the maps your team has already built.
+50bonus AI credits when you install the Microsoft Office extension
COMING SOON TO
TTeams
WWord
EExcel
VVisio
— 03 · MCP SERVERSOON
Your process knowledge, in any AI assistant.
A Famla AI MCP server will let MCP-compatible assistants and agents read your process maps and insights, so answers about how work runs come from what your stakeholders actually told you.
Join the waitlist// preview
› Which steps in Invoice Approval have the longest wait time?
calling famla.get_process_insights …
1. Compliance sign-off · avg 6.0 days
2. PO matching · avg 2.5 days
3. ERP re-keying · 10 min, flagged as waste
Run your next interview on WhatsApp.
Integrations are available on every plan, including Free.